COMMUNICATION-INFLUENCE1 MIN READ
Giving Direct Feedback
Care personally but challenge directly to help others improve.
Giving Direct Feedback SCENARIO · GIVING FEEDBACK Anna is a sales manager giving feedback to Tom, a sales representative, after a recent client meeting. The situation 0:00 The exchange 0:03 The takeaway 0:32 Anna Tom, I appreciate how hard you've been working this quarter. 0:07 Tom Thanks, Anna! I really want to close more deals. 0:10 However, your presentation lacked key details that confused the client. 0:15 I see, I thought I covered everything important.
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