COMMUNICATION-INFLUENCE1 MIN READ
Managing Team Disagreements
Use *Contrasting* to rebuild safety in tough conversations.
Managing Team Disagreements SCENARIO · ADDRESSING TENSION Emma and Alex are discussing a recent project that didn't meet expectations. The situation 0:00 The exchange 0:03 The takeaway 0:25 Emma Alex, I don’t want you to think I’m blaming you for the project's results. 0:08 Alex It feels like you're saying I dropped the ball, Emma. 0:10 What I do mean is that we can learn together from this experience. 0:14 I appreciate that. I want to improve and understand better.
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