COMMUNICATION-INFLUENCE1 MIN READ
Clarifying Project Expectations
Use _Contrasting_ to rebuild safety before discussing difficult facts.
Clarifying Project Expectations SCENARIO · PROJECT TIMELINE Jordan and Alex are discussing the timeline for a critical project deliverable. The situation 0:00 The exchange 0:03 The takeaway 0:30 Jordan Hey Alex, I know you're frustrated about the timeline changes. 0:07 Alex I feel like I’m being rushed and that’s unfair. 0:10 I don't mean to imply you’re not working hard or that I don’t value your input. 0:15 So, what do you mean?
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