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COMMUNICATION-INFLUENCE1 MIN READ

Handling Design Feedback

Use Contrasting to clarify misunderstandings and promote safety in conversations.

Handling Design Feedback SCENARIO · FEEDBACK DISCUSSION Jordan is concerned about the feedback Riley received on the product design. The situation 0:00 The exchange 0:03 The takeaway 0:31 Jordan Riley, I don't want you to think I’m criticizing your design skills. 0:07 Riley I feel like I’m letting you down if I'm not doing well. 0:10 What I mean is, your ideas have great potential! 0:14 Really? I thought they were all wrong.

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