Match the response to the kind of school problem
Classify school administration problems by decision context so the response fits the level of certainty.
The move: diagnose the decision context before choosing the response. Cynefin separates problems by how cause and effect work. In a clear domain, good practice is known and the work is to follow it. In a complicated domain, there may be several right answers, so expertise and analysis matter. In a complex domain, the answer cannot be fully known in advance, so safe-to-try experiments reveal what works. In a chaotic domain, safety or continuity is threatened and leaders must act quickly to stabilize. School leadership crosses these domains every day. A purchasing form is clear. A building-system fault is complicated.…
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