Classify Fab Problems Before Solving Them
Classify a semiconductor workplace problem into the right Cynefin domain before choosing an action.
The fastest useful move is classification, not solutioning. Clear: follow the rule Use the standard when cause and effect are known. Missing paperwork, known hold codes, and routine recipe checks should not become open-ended debates. Complicated: bring expertise When there are several possible right answers, slow down enough to analyze. Device, process, test, and quality experts may each hold part of the answer. Complex: probe safely When interactions are new or poorly understood, run bounded experiments. Look for patterns before committing the whole line to one theory. Chaotic: stabilize first When spread, safety, customer exposure, or regulatory risk is live,…
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