Use the Trust Equation to keep a short senior-leader exchange credible and low self-oriented.
Amira A Chief Operating Officer C Credible S Self-orientation R Reliable close The moment 25 sec Elevator Amira says, "That town hall ran longer than planned, but I hope the customer story was useful." Hierarchy makes people either perform or disappear. The trust-building move is specific and low pressure. Trust Equation 1 min Credibility, reliability, intimacy, self-orientation Be specific without making an ask
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