Write a DMAIC problem statement with a measurable gap, scope boundary, and customer impact.
Problem statements are control devices, not paperwork. They decide what data matters and what tempting fixes are premature. Name The Gap A Green Belt project needs a real performance gap, not a department wish. The gap is the difference between current performance and the requirement: defect rate versus target, cycle time versus promise, first-pass yield versus standard, or cost of poor quality versus tolerance. Naming the gap turns improvement from opinion into investigation. Bound The Process The problem statement should say where the process starts and ends. Without a boundary, every adjacent issue joins the project and the team burns…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in