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SKETCHNOTING4 MIN READ

Ask For The Picture Behind The Words

Ask a live clarification question that converts abstract language into a drawable relationship.

Jamal is capturing a strategy workshop. The COO has just used an abstract phrase that matters. The COO names an abstract goal. We need a more resilient operating model. fromTop Jamal needs the drawable relationship. fromBottom What has to keep working when one part of the model fails? Strong. It invites a concrete relationship: part, failure, continuity. That gives the sketchnote a structure to draw. Could you say that again slowly so I can write the exact phrase? This may help transcription, but it does not reveal a drawable structure. The page would still contain an abstract label. Should I…

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