Follow-Up Loop Pocket Cards
Recall how to close the loop on skip-level themes without exposing speakers.
RACI recall RACI What roles must a skip-level follow-up clarify? Closeout wording Exposing quote versus protected theme Themes should be usable without revealing speakers. Manager pushback "Who said that?" A manager asks for names after hearing a skip-level theme. Your line I am not going to make this about sources. The useful question is whether the theme and impact are real enough to inspect. Do not trade names for manager comfort unless a formal process requires attribution. It protects trust while keeping the manager focused on the system issue. Closeout test What four fields make a closeout credible? Theme, action,…
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