DESIGN-SYSTEMS5 MIN READ
Slow Down Executive Assumptions With the Ladder of Inference
Respond to an executive's design-system concern by separating observable data, interpretation, and action.
Dana D VP of Product 1 Data 2 Meaning 3 Action The executive read 20 sec Delivery concern Dana says the design system is slowing delivery after two launches slipped. There may be truth in the data, but the conclusion is broader than the evidence. slipped launches 5 launches reviewed The model
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