Commit to a 12-Minute Post-Storm AAR
Commit to running a short after-action review after the next snow event.
Run a 12-minute after-action review after the next snow or ice service event. Use this for a real storm, nuisance ice event, or overnight salting run where dispatch and at least one field lead can compare plan versus reality. When [final route or salt run] is marked done, I will gather [dispatch plus one field lead] for 12 minutes and answer: what was supposed to happen, what actually happened, why the gap happened, and which three changes with owners will be made before the next event. When the final route is marked done, I will gather dispatch and one route…
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