Recall the core storm-command roles and when to use each one.
Who owns the event priority when calls compete? Command owns the event priority. One storm lead names the tradeoff: safety/access, SLA, capacity, or customer escalation. Command Operations versus logistics: which problem goes where? Do not ask operations to solve a salt shortage without logistics ownership. The owner should approve every change because it is their company. Storm desk is waiting for approval while risk moves. Your line The owner sets the command intent; the storm lead approves changes inside that intent so crews are not frozen. Centralizing every decision feels controlled but slows the event. It separates ownership from real-time…
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