Sort Feedback With Kano
Classify customer feedback using Kano categories to guide product-ops triage.
Sort each feedback signal into the most likely Kano category. Basic need Performance need Delighter Indifferent Reverse Admins expect login to work after SSO policy changes Customers expect billing export totals to match invoices Bulk export gets more valuable as it handles larger account lists Search quality improves as relevant results appear faster A smart checklist suggests launch risks before the PM asks The system drafts a stakeholder update from roadmap changes Animated confetti appears when a workflow is published Users can choose from twelve dashboard theme colors AI automatically rewrites all customer notes in a regulated workflow The product…
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