SMALL-TALK-MASTERY5 MIN READ
Sort Good-News Responses
Classify responses to a colleague's good news using active constructive responding.
Sort each response to "My proposal got approved" into the correct ACR type. Active constructive Passive constructive Active destructive Passive destructive "That is a real win. What do you think made the difference?" "Nice," while continuing to read email "Careful, approval usually means a lot more work." "You will not believe what happened to me today." "Brilliant. Who gets to see it next?" "Finally. That took long enough."
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