Sort Intent, Impact, and Listening Moves

Sort each line into the lane it belongs in: intent, impact, or listening move. Intent Impact Listening move I was trying to move the meeting along before we ran out of time. When you cut me off twice, I stopped raising the risk because it felt unwelcome. It sounds like the timing made your input feel decorative rather than useful. My goal was to protect the client from seeing unfinished numbers. The late escalation meant support sat with an angry customer for another full day. Did I get the concern right, or is there another piece I am still missing?

Sign up free — one personalized lesson every day, matched to your role and goals.

Already have an account? Sign in