Sort Interaction Problems By Heuristic
Classify common UI problems by the usability heuristic they violate.
Place each UI problem in the heuristic bucket it most directly violates. Visibility of status Match real-world language User control and recovery Recognition over recall After clicking Import, the page shows no progress for 20 seconds. The billing form asks for "AR counterparty ref" instead of customer name. Users cannot undo removing a teammate from a project. A report builder requires users to remember field codes from another page. Save succeeds, but the old value remains visible until refresh. The error says "Invalid object" without telling users how to fix it.
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