Assign outage-response tasks to RACI role types so responsibility and accountability are clear.
Sort each participant-task pairing into the RACI role it should hold. Responsible Accountable Consulted Informed Field crew performs patrol and reports isolation point Control-room lead approves the switching sequence Protection engineer reviews relay exposure before backfeed Executive sponsor receives 30-minute status summary Customer operations drafts the outage update text Incident lead owns final public update posture Municipal liaison provides school and traffic constraints Finance receives restoration-cost summary after event
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