Sort Parent Requests by Value Type
Classify parent experience requests into Kano value categories to prioritize response.
Sort each parent request into the Kano value category. Must-be basic Performance driver Delighter Parents want assurance that studio floors are safe and cleaned Parents want monthly notes on what their child is improving Families love a themed first-recital photo spot Parents ask for clearer pickup and parking instructions Parents value faster replies during recital season Students enjoy birthday shoutouts on the studio board Families need fees and due dates stated before charges appear Families want a clearer path from beginner to company track
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