Sort POC Scope With MoSCoW

Sort each POC request by decision value for a two-week support automation POC. Must have Should have Could have Wont have for now Detect VIP ticket risk and assign an owner before SLA breach Show an audit trail that Support Ops and IT can accept Use SSO for the pilot admin and reviewer accounts Polish dashboard colors to match the customer brand Build three extra workflows for non-VIP ticket categories Import 200 realistic sample tickets with owner and priority fields Add a leadership readout view if the core workflow finishes early Document phase-two integration ideas outside the POC test

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