Distinguish repair attempts, defensive moves, and NVC-style requests in conversation repair.
Sort each workplace move by what it actually does in a strained conversation. Repair attempt Defensive move Concrete request Restore airtime after cutting someone off repair Explain pressure before owning impact defense Ask to restart the sentence Ask for two-day review notice request Say the issue was not a big deal Ask for confirmation by end of day repair classification Practiced separating ego-protection, repair, and concrete next-step requests. The same sentence can sound polite and still be defensive. Sort by function.
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