Sort Resolution Routes
Match grievance scenarios to a route based on seriousness, consent, and risk.
Place each scenario in the route it most likely needs first. Informal resolution Mediation option Formal investigation Urgent control One rota swap was missed, both people agree it may be a misunderstanding, and the employee wants quick correction. Two peers have months of communication friction and both want a facilitated future working agreement. An employee alleges repeated sexual comments by a senior colleague after client dinners. After raising a grievance, an employee is threatened in a direct message by a witness. A manager used an unclear handover template and the employee asks for expectations to be clarified. A complaint names…
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