Sort urgent-care front-end signals into the right management response category.
Sort each lobby or clinic signal into the response bucket it needs first. Clinical escalation Flow blocker Service recovery Routine admin Patient waiting 35 minutes now reports chest tightness Room 2 is clean but no provider is assigned to it Parent says nobody explained why a later patient went first School form needs a missing address field Child with fever is now difficult to wake in the lobby Two discharge-ready patients are waiting on printed instructions Patient says the estimated wait changed twice without an update Insurance card image is blurry in the registration upload
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