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DISAGREEING-PRODUCTIVELY5 MIN READ

Spot the Jump in the Postmortem

Identify a ladder-of-inference jump in a postmortem.

The team is reviewing an activation drop. One slide has turned a process gap into blame. Find the part of the scene most likely to contain the inference jump. The presentation screen with the blamed department claim Correct. The claim bundles data, interpretation, and motive. Step down to observable events before assigning cause. The remote marketing participant looking tired The person is not the issue. Reading motive from facial expression is another ladder jump. The cluster of sticky notes on the wall The notes may hold evidence, but the risky move is the conclusion drawn from selected evidence. The facilitator…

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