Control Plan Reaction Deck
Recall what makes a supplier control plan reaction rule actionable.
battlecard comparison What five questions should a reaction plan answer? What triggers action, what stops, what gets contained, who can release, and what record proves the response. If any answer is missing, people will improvise during a failure. Supplier pushback Our operators know to call quality when something is wrong. The control plan reaction column is vague. Your line Calling quality may be one step, but the plan needs the trigger, hold boundary, restart rule, release authority, and record so the response is consistent on every shift. Relying on tribal knowledge makes reaction quality depend on who is working. The…
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