Diagnose resistance by identifying the hidden goal, discrepancy, and correction action in a balancing loop.
Look for structure before blame. Priya rolls out a new QA checklist. By Friday, four senior analysts have built private spreadsheets to avoid it, and the defect rate has barely moved. Teach Balancing loops are the system trying to close a gap. They compare a current state with a goal, then trigger correction. That makes them easy to misread as stubbornness. People are not only reacting to your change; they are protecting a goal the current system taught them to value. In the Priya case, the visible goal was quality, but the hidden goal was "finish same-day client work without…
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