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TAILORING-YOUR-MESSAGE5 MIN READ

Lead with the answer, then earn it

Use answer-first structure to make a tailored message easier to grasp and evaluate.

Answer-first structure is a courtesy to the audience. It lets the reader evaluate your thinking without first reconstructing it. The teach Minto's pyramid starts with one governing thought. Under it sit a small number of reasons that are logically parallel. Under each reason sit the data, examples, and caveats. This structure mirrors how readers grasp complex ideas: they need the whole before the parts. The audience determines the top of the pyramid. If the audience owns a decision, the top should be a recommendation. If the audience owns execution, the top should be the action and timing. If the audience…

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