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TAILORING-YOUR-MESSAGE5 MIN READ

Sort the audience by what they need first

Match audience situations to the message need that should shape the opening.

Tap a card, then place it in the bucket that describes what the audience needs first. Lead with why it matters Lead with how to act Lead with risk and tradeoff CFO reviewing rollout cost risk Frontline manager briefing a team how Customer admin planning adoption why Peer engineer checking assumptions Sales team before customer calls audience need sorting Moved from one-size update to audience-specific lead. Ask what the audience must decide or do first.

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