Use Five Whys language to investigate a flaky test without turning the conversation into blame.
Evan E Backend engineer 1 Defuse 2 Trace 3 Fix The room is heating up 20 sec The standup moment Evan says, 'QA broke the pipeline again.' The checkout smoke failed after his merge, and three people are ready to argue about ownership. If the first question sounds like blame, the room will defend roles instead of tracing causes. 9% flake rate last week teams blocked by reruns The formula
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