Match the Response to Uncertainty
Choose a test-failure response based on whether the situation is clear, complicated, complex, or chaotic.
The red wave Nightly automation shows 43 failures after a feature flag rollout. The team needs a response before the morning release review. A big red number is not enough diagnosis; the cause-and-effect pattern matters. Cynefin response lens Clear, complicated, complex, chaotic Use the domain to choose action: apply a known fix, analyze with expertise, run safe experiments, or contain first. Reflex Treat every red build as the same kind of problem The team avoids overreacting and underreacting. Choose the response based on uncertainty, not anxiety. 01 Sense 02 Classify 03 Try Sense the failure Step 1
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