Choose floor-positioning moves that improve deterrence without clustering staff at the register.
Coverage map Three associates are clustered at checkout while high-shrink cosmetics, denim fitting rooms, and a side exit have weak visibility. The store has people, but not coverage. Coverage priority Hot product -> Blind zone -> Exit path Positioning works when associates create service presence where opportunity is highest. Cluster All staff near checkout because it feels safe. Less privacy for theft and better customer help. Every associate position should have a service task and a sightline reason. 01 Hot zone 02 Blind zone 03 Exit cosmetics Premium cosmetics has the highest shortage this week.
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