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THRIFT-STORE-MANAGEMENT5 MIN READ

Launch a Color-Tag Sale Without Confusion

Sequence a new color-tag sale rollout so staff understand, adopt, and sustain the change.

Policy rollout The new color-tag sale starts Monday. Staff have heard three versions of the rule, and shoppers will see the signs before most volunteers have practiced the script. A simple policy can fail if adoption steps are skipped. ADKAR plus change sequencing Awareness -> Knowledge -> Ability -> Reinforcement People need a reason, a rule, practice, and reinforcement. Kotter's change logic adds visible wins and barrier removal. Announce Post a sign and hope everyone adapts. Staff can explain and apply the sale consistently. Change sticks when the people executing it can explain the why and practice the how. 01…

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