Create a trackable PDCA commitment for a recurring price, tag, cash, or inventory defect.
Run one PDCA loop on a recurring thrift-store quality defect. missing price tags, wrong sale signs, untested electronics reaching the floor, cash variance handoffs, boutique transfer gaps, or donor receipt errors PLAN: The recurring defect is ___. I believe one cause is ___. DO: For the next ___ shifts, I will test ___. CHECK: I will measure ___ before and after. ACT: If the measure improves by ___, I will standardize ___; if not, I will adjust ___. Example: For missing boutique tags, I will test a verification tray for three shifts and count checkout price calls before deciding whether…
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