Diagnose Before You Build
Use analysis questions to decide whether training is the right intervention.
The request A leader asks for training because a process is not being followed. If you skip analysis, you may build polished training for a non-training problem. ADDIE analysis Problem before program Clarify desired behavior, audience, constraints, and current causes before choosing a learning solution. Shortcut Build slides from the complaint Smaller, sharper intervention Training is an intervention, not a reflex. Find the behavior Step 1 The VP says, "They need escalation training." What do you ask first? Test the cause Step 2 You learn the desired behavior is "add escalation note before handoff." What evidence do you seek next?
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