Choose incident triage steps that separate data, model, serving, and business-process failures.
Incident Fraud cases doubled while the endpoint stayed healthy. The risk is active business harm, not server downtime. Stabilize, then isolate Use SRE discipline, but add ML-specific surfaces: data freshness, artifact version, and decision distribution. First reduce blast radius; then identify the failing surface. 01 Impact 02 Containment 03 Isolation 04 Evidence Step 1 Analysts report suspicious cases. Which first question best establishes whether this is active business harm or only dashboard noise? Step 2
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