Use SLO and error-budget signals to choose incident actions under release pressure.
Incident bridge A new backend path raises checkout p95 from 420 ms to 2.8 seconds. The feature is valuable, but the SLO burn rate is 14x. The team must decide before another hour burns the monthly budget. Error budget Use burn rate to choose mitigation strength. Fast burn means user trust is being spent quickly. The response should match SLO impact, not the loudest preference in the room. Debate value Product value without reliability cost. Incident choices follow the agreed reliability policy. When budget burn is fast, mitigation is not optional; only the safest mitigation path is negotiable. 01 Measure…
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