BUILDING-TRUST5 MIN READ
Use the Trust Equation Before You Promise
Use the trust equation framework to improve the quality of commitments you make at work.
The core formula Trust = (Credibility + Reliability + Intimacy) / Self-Orientation Use it in practice State what is certain and what is not. Choose a realistic commitment and document it. Share one risk and one fallback before saying yes. Fast test If you would not repeat the same response in front of your manager, stakeholder, and junior teammate, the commitment is not ready.
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