Convert a failure mode into a monitor, threshold, owner, and override action.
A benefits-enrollment bot can enroll employees in the wrong plan when eligibility data arrives late. The dashboard currently shows only job started, job completed, and runtime. Convert every severe failure mode into an observable symptom, threshold, owner, and first response. The common shortcut is monitoring technical completion because it is easy, even when completion says nothing about whether employees got the right plan. Extract the effect Failure mode: enrolls employee in wrong plan. Effect: employee receives incorrect coverage and payroll deduction. FMEA value comes from naming the experienced effect, not merely the automation's internal error. Find the symptom Observable symptom:…
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