Turn Frustration Into SBI Upward
Use Situation, Behavior, Impact, and Intent to write upward feedback that is observable and non-accusatory.
SBI upward turns a complaint into a work signal your boss can act on. Situation: make it findable Avoid words like always, never, and lately. Name the meeting, decision, email, or moment. This reduces argument about memory and keeps the conversation anchored. Behavior: make it observable Describe what was said or done, not the motive you inferred. You can say the priority changed twice. You cannot know that your boss does not respect your time unless you ask. Impact: make it about the work Upward feedback gets safer when the impact is tied to shared outcomes. The strongest impacts are…
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