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RADIOLOGY-PRACTICE-MANAGEMENT5 MIN READ

Use 5 Whys After a Laterality Correction

Run a 5 Whys conversation that investigates conditions rather than blaming the last person in the chain.

Dr. Nguyen DN Section lead 1 Problem 2 Why chain 3 Countermeasure Correction 20 sec Laterality miss A knee MRI report required a right-to-left correction after the orthopedic office called. The visible error sits at report sign-off, but the conditions were built upstream. The formula 1 min 5 Whys Problem -> why chain -> root condition -> countermeasure

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