Use Expectancy Theory to Diagnose Low Adoption

Only 28% of managers use the new performance check-in tool. The project lead says they are resisting change. CIPD Profession Map gives HR a disciplined way to handle use expectancy theory to diagnose low adoption without relying on instinct, hierarchy, or the loudest stakeholder. The framework works because it separates evidence from interpretation and turns a people problem into a sequence of observable decisions. First, it names the outcome that matters. Then it identifies the behavior, system, or decision rule that drives that outcome. Finally, it creates a fair next step that can be explained to managers and employees. This…

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