Use GROW to Unblock a Slow Prep Station
Use the GROW coaching model to help a bakery prep lead improve station throughput.
grow-ladder choice-coaching commitment-chip Imani Cake prep lead Friday fillings are repeatedly late, and the manager wants Imani to own the fix. Coaching for throughput The cake case opens in 95 minutes, buttercream is still in the mixer, and Imani is frustrated because she feels blamed for a prep flow she did not design. GROW keeps the manager from prescribing too early and helps the station lead create a workable commitment. GROW: Goal, Reality, Options, Will Ask the lead to define the target, name the current facts, generate options, and commit to one next move. G Goal What result do we…
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