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UX-DESIGN-FUNDAMENTALS5 MIN READ

Walk a Feature Request Back to the Need

Convert a feature request into a user need before proposing UI.

Stakeholder request A VP asks for a manager dashboard by Friday. The first solution is concrete, but the user decision behind it is still hidden. User need before UI Request -> context -> need -> solution A feature request becomes safer when you recover the user situation and outcome before sketching components. Shortcut Mock the dashboard immediately. The solution space stays open while the work stays practical. Do not argue with the request. Translate it into the user decision it is trying to improve. 01 Clarify 02 Evidence 03 Reframe Find the hidden decision The VP says managers need a…

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