Map the Loop Before the Fix
Identify reinforcing and balancing loops before choosing a workplace intervention.
The recurring problem Support backlog doubled in six weeks while overtime increased, fatigue rose, and follow-up tickets kept returning. The risk is treating the event as the problem and missing the structure that recreates it. System dynamics move Event -> pattern -> loop -> leverage Feedback loops show how a change travels through a system and returns to amplify or counteract the original change. Drawing the loop prevents local fixes from making the total system worse. Fix symptom Fast relief, hidden rebound The fix targets structure, not just volume. If the problem keeps returning, map the feedback before adding effort.…
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