Sort Inner vs Outer Loop Actions

Sort each action by whether it primarily recovers one customer or changes the system. Inner-loop recovery Outer-loop improvement Call a detractor to acknowledge their failed setup and agree on next steps Rewrite the renewal email so fee language matches customer vocabulary Credit a duplicate delivery charge for one affected account Change the support handoff so uploaded documents follow the case Send an update to a customer whose bug is still under diagnosis Add an import-status indicator to reduce repeat contacts two-bucket sort loop diagram score chips

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