VOICE-AI-AGENTS5 MIN READ
Interrupt, Confirm, Or Let Flow
Choose an intervention level that preserves clarity without over-controlling a voice conversation.
A caller changes three details midstream: Friday arrival, two rooms, and late check-in. The agent has high confidence on the words, but booking will charge the card immediately.
Read the full lesson
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in