Walk A Layoff Town Hall Through Pressure
Sequence a layoff town hall using empathy, accuracy, and actionable follow-up.
Hard news The organization is about to announce role eliminations. Employees need humanity, facts, and a path for unanswered questions. The first facilitation choices become the trust standard for the whole event. CERC sequence Empathy, facts, action Under threat, people need to know leaders see the harm, can separate fact from uncertainty, and will create a reliable next step. Shortcut Jump straight to slides or open Q&A. The room can hear hard facts without filling every gap with rumor. Credibility in crisis is built by pairing empathy with specific, bounded information. 01 Opening 02 First Q 03 Fresh follow-up Opening…
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