Apply SBI feedback model (Center for Creative Leadership) to walk a manager from vague feedback to sbi in a real HR situation.
The HR moment Jon wants to tell an analyst she needs to be more professional and asks HR to sit in because the conversation might get emotional. A weak first move skips fairness or loses evidence. SBI feedback model (Center for Creative Leadership) Use the framework to sequence the decision, not as a slogan. Evidence before irreversible action. Stabilize First move What should HR do first? Diagnose Evidence What question improves the decision? The message changed from careless to a specific client deck review, two outdated revenue figures, and the client-confidence impact. Act Next step Now apply the same principle…
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