Walk the KPI Spike Back to Source
Walk a suspicious spreadsheet KPI from output symptom to source reconciliation and release decision.
KPI spike Customer churn appears to drop from 6.8% to 3.1% in the monthly dashboard. Amara has 25 minutes before the executive readout. A sudden improvement can be real, but it can also be a missing source segment, filter, or denominator error. Audit path Preserve -> Trace -> Reconcile -> Release The walk keeps the reviewer from editing the symptom before the dependency path is understood. Shortcut Explain the KPI first, inspect later. A KPI that is either defended as real or stopped before release. Do not explain a surprising KPI until you have tested the path that produced it.…
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