Apply a decision walk to route a high-volume triage workflow to the right model lane.
Volume workflow A shared inbox is overflowing, but only a small slice of messages is truly costly to misroute. Choosing one model for everything hides where the real risk actually sits. Think in branches, not brands Consequence -> ambiguity -> escalation The right triage design usually starts cheap, then routes upward only where ambiguity or consequence rises. Common trap Put every message on the premium lane because the scary cases are memorable. Better economics without blind spots Start with the cheapest lane that clears the low-risk branch, then route up by measured failure. Base lane Most messages are routine and…
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